{"id":1635,"date":"2026-02-26T22:01:42","date_gmt":"2026-02-26T14:01:42","guid":{"rendered":"https:\/\/bodo-electricbicycles.com\/politica-de-garantia\/"},"modified":"2026-04-06T19:38:14","modified_gmt":"2026-04-06T11:38:14","slug":"politica-de-garantia","status":"publish","type":"page","link":"https:\/\/bodo-electricbicycles.com\/pt-br\/politica-de-garantia\/","title":{"rendered":"Pol\u00edtica de Garantia"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1635\" class=\"elementor elementor-1635 elementor-436\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6846a5 e-flex e-con-boxed e-con e-parent\" data-id=\"e6846a5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0406455 elementor-widget elementor-widget-heading\" data-id=\"0406455\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Garantia para Bicicletas El\u00e9tricas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa147ad elementor-widget elementor-widget-heading\" data-id=\"aa147ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suporte Profissional de Garantia OEM para Distribuidores e Parceiros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb816a elementor-widget elementor-widget-text-editor\" data-id=\"feb816a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Os termos oficiais da garantia do fabricante de bicicletas el\u00e9tricas da BODO foram elaborados para proteger tanto nossos parceiros globais quanto seus clientes finais, oferecendo uma cobertura clara e transparente contra defeitos de material e problemas de fabrica\u00e7\u00e3o, sob condi\u00e7\u00f5es normais de uso. Garantimos a qualidade de nossa fabrica\u00e7\u00e3o, assegurando um processamento justo e eficiente para todas as solicita\u00e7\u00f5es de garantia v\u00e1lidas. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04707aa elementor-align-center elementor-widget elementor-widget-button\" data-id=\"04707aa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTY2MywidG9nZ2xlIjpmYWxzZX0%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entre em contato com a equipe de suporte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4779286 e-flex e-con-boxed e-con e-parent\" data-id=\"4779286\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5038eb9 elementor-widget elementor-widget-text-editor\" data-id=\"5038eb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oferecemos uma garantia limitada padr\u00e3o para todas as bicicletas el\u00e9tricas, motocicletas el\u00e9tricas, triciclos el\u00e9tricos e suas pe\u00e7as adquiridos diretamente no site da BODO. A garantia cobre defeitos de fabrica\u00e7\u00e3o e problemas de m\u00e3o de obra. Dentro do per\u00edodo de garantia, os defeitos nas pe\u00e7as causados \u200b\u200bpela BODO ser\u00e3o reparados ou substitu\u00eddos gratuitamente, a partir da data de entrega do produto. Os clientes devem apresentar o comprovante de compra original para comprovar a aquisi\u00e7\u00e3o e determinar a data de in\u00edcio da garantia.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e676258 e-flex e-con-boxed e-con e-parent\" data-id=\"e676258\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9810e1 elementor-widget elementor-widget-heading\" data-id=\"e9810e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Per\u00edodo de Garantia da Bicicleta El\u00e9trica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d69bc elementor-widget elementor-widget-text-editor\" data-id=\"a0d69bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nossa pol\u00edtica de garantia para bicicletas el\u00e9tricas cobre os principais componentes, incluindo quadro, motor, bateria e controlador.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0c48a elementor-widget elementor-widget-html\" data-id=\"2d0c48a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<table style=\"width:100%; border-collapse: collapse; font-family: Arial;\">\r\n  <thead style=\"background-color:#f5f5f5;\">\r\n    <tr>\r\n      <th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Componente<\/th>\r\n<th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Per\u00edodo de Garantia<\/th>\r\n<th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Conte\u00fado do Servi\u00e7o<\/th>\r\n    <\/tr>\r\n  <\/thead>\r\n  <tbody>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Quadro<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">2 anos<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">Manuten\u00e7\u00e3o ou substitui\u00e7\u00e3o gratuita<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Motor<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">2 anos<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">Manuten\u00e7\u00e3o ou substitui\u00e7\u00e3o gratuita<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Bateria<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">1 ano<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">Manuten\u00e7\u00e3o ou substitui\u00e7\u00e3o gratuita<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Controle<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">1 ano<\/td>\r\n<td style=\"border:1px solid #ddd; padding:12px;\">Manuten\u00e7\u00e3o ou substitui\u00e7\u00e3o gratuita<\/td>\r\n    <\/tr>\r\n  <\/tbody>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8248c3c elementor-widget elementor-widget-text-editor\" data-id=\"8248c3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nota: O per\u00edodo de garantia tem in\u00edcio na data de entrega. Os termos da garantia do fabricante de nossas bicicletas el\u00e9tricas definem, de forma clara, os per\u00edodos de cobertura e o escopo para cada categoria de produto e componente principal, incluindo o quadro, o motor, a bateria e o sistema de controle eletr\u00f4nico. Danos causados \u200b\u200bpor uso inadequado, acidentes ou modifica\u00e7\u00f5es n\u00e3o autorizadas n\u00e3o est\u00e3o cobertos. A BODO n\u00e3o realizar\u00e1 a substitui\u00e7\u00e3o de quaisquer pe\u00e7as at\u00e9 que receba fotos ou v\u00eddeos do produto danificado. Os clientes devem nos fornecer as evid\u00eancias por e-mail.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32138c5 e-flex e-con-boxed e-con e-parent\" data-id=\"32138c5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-06430a8 e-con-full e-flex e-con e-child\" data-id=\"06430a8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf204c elementor-widget elementor-widget-text-editor\" data-id=\"7bf204c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Caso precise de esclarecimentos sobre qualquer se\u00e7\u00e3o dos nossos termos de garantia, nossa equipe de suporte est\u00e1 \u00e0 disposi\u00e7\u00e3o para auxili\u00e1-lo por meio da<a href=\"https:\/\/bodo-electricbicycles.com\/pt-br\/contate-nos\/\" target=\"_blank\" rel=\"noopener\"> nossa p\u00e1gina oficial de contato.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49fc563 e-con-full e-flex e-con e-child\" data-id=\"49fc563\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9eb41f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c9eb41f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/bodo-electricbicycles.com\/pt-br\/contate-nos\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Garantia para Bicicletas El\u00e9tricas Suporte Profissional de Garantia OEM para Distribuidores e Parceiros Os termos oficiais da garantia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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